Effective November 14, 2026
Who we are
Winnie Waterfront Smart Homes is a trade name of Winnie Waterfront LLC, Somerville, Massachusetts. You can reach us at info@winniewaterfrontsmarthomes.com or 617-701-7723.
What we collect
- Contact form. Name, email, phone, town, your role and whatever you write in the message. The form is processed by Netlify, our website host, and emailed to us.
- Email and phone. Anything you send us directly, including plans and photos of your home shared for a quote.
- Basic site analytics. Aggregate page views and the pages that bring people to the site, with no advertising identifiers. We do not use third-party advertising cookies.
How we use it
- To reply to your inquiry and prepare a proposal.
- To design, install and support a system you hire us for, including drawings and documentation of your home that we keep for warranty and service.
- To send occasional project or service updates. We do not send marketing newsletters.
What we do not do
- We do not sell, rent or trade your information.
- We do not publish photos, addresses or details of client homes without written permission. Most of our clients prefer their homes stay private, and we treat that as the default.
- We do not share your information with manufacturers or distributors except as required to register equipment for warranty, and then only the minimum they require.
Service providers
Our website runs on Netlify; the domain and email forwarding are handled by Cloudflare; email is handled by Google. Each processes data only to provide those services to us. Remote monitoring of installed systems uses Snap One's OvrC platform, which sees device status, not personal content.
How long we keep it
Inquiries that do not become projects are deleted within a year. Project records, including system documentation, are kept for the life of the system so we can service it.
Your choices
Email us and we will tell you what we hold about you, correct it, or delete it, subject to records we must keep for warranty or tax purposes. Massachusetts and New Hampshire residents have the rights provided under their state laws, and we honor them regardless of where you live.
Changes
If this policy changes, the new version will be posted here with a new effective date.